NEWS · Apple How-To

How to Fix 'This App is No Longer Shared' Error Without Losing Data

With the most recent iOS 13.5 update, Apple has introduced a bug that is causing iPhone and iPad users to see "This app is no longer shared with you" when trying to launch an app. The initial fix that was described was to delete t

vinkoweb · Oct 28, 2026 · 0 views
How to Fix 'This App is No Longer Shared' Error Without Losing Data
Table of Contents
  1. 1. Popular Stories
  2. 2. Crackgate? iPhone Duo Owners Report Screens Breaking Along the Hinge
  3. 3. Apple Responds to iPhone Duo Display Cracking Reports
  4. 4. iPhone Duo Fails JerryRigEverything's Dusty Durability Test

With the most recent iOS 13.5 update, Apple has introduced a bug that is causing iPhone and iPad users to see "This app is no longer shared with you" when trying to launch an app.

app no longer shared error dialog
The initial fix that was described was to delete the app entirely and reinstall it. While this does prevent the issue, it also means you could lose any data, such as game progress, when doing so.

Fortunately, iOS does offer a way to redownload an app without losing any saved data. Follow these steps to restore your app without losing anything. For example purposes, we are using Candy Crush Saga.

  1. Open Settings and tap on General
    general setting
  2. Find and tap on iPhone Storage
    iPhone Storage option
  3. Find and tap on the app you need to reinstall
    find app
  4. Tap on Offload App
    offload button
  5. Tap on Reinstall App to redownload
    reinstall button

After that, the app should work without any loss of data.

iphone duo screen crack in store

Crackgate? iPhone Duo Owners Report Screens Breaking Along the Hinge

Friday October 23, 2026 11:05 am PDT by Juli Clover
Some iPhone Duos are already experiencing hinge issues that cause display cracks, based on photos shared on Reddit and the MacRumors forums. Almost all of the display faults are right along the hinge, and most result in a line of bright pixels across one side of the screen. An iPhone Duo owner in Australia said his device cracked after being opened fewer than 20 times, and there was no...
iphone duo screen crack

Apple Responds to iPhone Duo Display Cracking Reports

Monday October 26, 2026 10:20 am PDT by Juli Clover
Shortly after the iPhone Duo launched, a few users reported hinge issues that were causing cracks in the inner display. Apple has now responded to the reports in a statement to MacRumors, saying a small number of units are affected. The response to iPhone Duo from early users has been incredibly positive, and we are seeing exciting things from developers who are rapidly updating their apps...
jerryrigeverything iphone duo dust

iPhone Duo Fails JerryRigEverything's Dusty Durability Test

Saturday October 24, 2026 11:27 am PDT by Tim Hardwick
Apple's iPhone Duo has failed JerryRigEverything's latest durability test. Despite its IP68 dust-resistance rating, dust entered the hinge through several ingress points, overwhelming the magnets that hold the phone shut. The bend test then left a permanent green line across the inner display, before the screen became unresponsive. The outer screen with Ceramic Shield 2 scratched at level 7...
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